Giga Country Deployment Specialist Job in Pretoria | UNICEF | JobsNoti

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Jobs in South Africa

UNICEF originally the United Nations International Children’s Emergency Fund, officially United Nations Children’s Fund since 1953, is an agency of the United Nations responsible for providing humanitarian and developmental aid to children worldwide. The organization is one of the most widely known and visible social welfare entities globally, operating in 192 countries and territories.

Job Information:

  • Job Title: Giga Country Deployment Specialist
  • Duration: 12 months (with possibility of extension)
  • Number of assignments: 01 (One)
  • Duty stations: Pretoria
  • Age Limit: 18 – 80 years
  • Expected start date: 12/31/2025

Task Description:

Within the delegated authority and under the supervision of the Giga Programme Manager (Country Engagement) or their designated representative(s), the UN Volunteer will work within the Giga South Africa team, embedded at the DBE and in collaboration with UNICEF South Africa Country Office and national stakeholders.

The specialist will provide end-to-end support in the implementation of Giga’s support in South Africa. This role will be responsible for the successful planning, implementation, and adoption of Giga’s products and solutions, as well as national stakeholder coordination required at the country level. The role combines strong project management, stakeholder coordination, user focused execution, and customer success expertise to ensure Giga tools are effectively rolled out, utilized, and continuously improved based on feedback from end-users.

Regular check-ins and coordination meetings with UNICEF South Africa Country Office and the Giga HQ team will be required to provide progress updates, ensure alignment with global strategy, and escalate any risks or issues as needed.

1. Account Management (15%)

  • Build and maintain trusted relationships with government and non-government in-country stakeholders.
  • Serve as the primary point of contact for in-country users and counterparts, chairing regular coordination meetings, supporting onboarding, adoption, and long-term success of Giga tools and platforms.
  • Coordinate work planning activities in collaboration with government counterparts, UNICEF Country Office, Giga HQ, and partners—ensuring alignment with national priorities, realistic timelines, and clear roles and responsibilities.
  • Draft and deliver clear, targeted communication materials for project stakeholders including concept notes, proposals, budgets, presentations, and timely written updates.
  • Lead knowledge and risk management: maintain institutional and delivery history, capture lessons learned, proactively identify, mitigate and escalate project risks to Giga HQ.
  • Support the development of targeted external materials to promote visibility of project milestones and success stories.

2. Opportunity Identification (Sales) (10%)

  • Provide rapid project-management scoping for new Giga-related requests from in-country stakeholders, map out effort, timelines and resources.
  • Surface unmet needs and emerging use cases relevant to Giga from daily engagements and communicate them to Giga’s technology and country engagement teams.

3. Delivery (Project Management) (50%)

  • Co-design delivery strategies for Giga’s product and services that are context-appropriate, viable and technically feasible.
  • Lead end-to-end project management for all in-country activities, including onboarding, adoption, use and handover.
  • Manage and respond to all country-level requests and queries.
  • Ensure timely progress against deployment milestones and KPIs, identifying and addressing risks or bottlenecks proactively.
  • Proactively communicate with the relevant Giga HQ teams on the roll-outs progress ensuring that local insights and learnings inform continuous product discovery, development and improvements.
  • Coordinate additional implementing partners in the country, if applicable.
  • Plan and implement monitoring and evaluation activities; document and surface impact of implementation.

4. Customer Success (25%)

  • Provide training and ongoing support to local government and UNICEF CO staff, building local capacity for sustained use and expansion.
  • Lead user acquisition and retention efforts, ensuring Giga tools are integrated into existing government workflows and deliver measurable value.
  • Oversee quality assurance and user monitoring to ensure consistent performance and relevance.
  • Document lessons learned and contribute to the continuous improvement of Giga’s delivery playbook, templates and support materials.

Qualifications and Experience:

Required education level

  • Bachelor’s degree in information technology, business administration, public administration, international development, engineering, or a related field is required.

Skills and experience

Progressive professional experience in project management, technology implementation, or digital transformation, preferably within government, the UN system, or international development organizations, is required.

  • Candidates with 5 years of the above experience will also be considered.
  • Experience managing multi-stakeholder projects, including planning, coordination, and delivery of technology solutions aligned with national priorities, is essential.
  • Experience supporting the deployment and operationalization of digital platforms, data solutions or tools for public sector use, including capacity building and user adoption activities, is highly desirable.
  • Technical fluency in data and software is desirable.
  • Strong understanding of the cultural and political landscape of the country and a track record of effective collaboration with government ministries and local partners.
  • Knowledge of the national internet connectivity landscape, including key stakeholders, infrastructure challenges, and opportunities for expanding digital access, is a plus.
  • Excellent oral and written skills.
  • Strong analytical ability.
  • Proactive, creative and pragmatic.

Languages

  • English, Level: Fluent, Required

How to Apply:

Interested candidates should send their application through Online [Apply-Now]. For more details visit official website: www.unicef.org

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