IT Solutions Officer Job in Juba | WFP | JobsNoti

Apply for the latest IT Solutions Officer job in Juba, South Sudan at WFP (World Food Programme). Explore new career opportunities on JobsNoti.com – Africa’s No.1 recruitment website.

Jobs in South Sudan
Jobs in South Sudan

The World Food Programme is an international organization within the United Nations that provides food assistance worldwide. It is the world’s largest humanitarian organization and the leading provider of school meals. Founded in 1961, WFP is headquartered in Rome and has offices in 87 countries.

Job Information:

  • Job Title: IT Solutions Officer (SCOPE), CST I
  • Type of Contract: International Consultancy (CST level-I)
  • Unit/Division: TEC
  • Duty Station (City, Country): Juba, South Sudan
  • Duration: 11 Months
  • Deadline For Applications: 02 December 2025

Accountabilities/Responsibilities:

  • Under the guidance of Head of TEC, manage the implementation and lifecycle management of WFP Corporate Digital Tools (SCOPE, CODA, Partner Connect, SugarCRM, MoDA, etc.) across all operations and cooperating partners. Ensure full operationalization and interoperability of digital tools supporting beneficiary registration, entitlement delivery, and reporting in both emergency and development contexts. Provide expert technical guidance to Activity Managers, CBT/IDM, and field teams to optimize business processes and system utilization.
  • Serve as the focal point for digital assistance coordination across WFP South Sudan functional Units and Activities including Programme, CBT, Nutrition, Supply Chain, RAM, Finance, and MEAL. Collaborate and partner in digital transformation working groups, ensuring governance frameworks, SOPs, and implementation guidelines are standardized and followed.
  • Liaise directly with global team, regional office and global support teams to address technical issues related to digital tools and ensure South Sudan operations are compliant with global assurance, data protection, and audit requirements.
  • Coordinate and contribute to the review of Field Level Agreements (FLAs), ensuring digital assistance requirements, data management standards, and system interoperability obligations are clearly integrated and adhered to by cooperating partners.
  • Analyze pre-deployment ICT needs and develop costed workplans for DAS implementation, ensuring adequate staffing, equipment, and connectivity resources are in place. Oversee risk management, quality assurance, and change control processes across all DAS deployments, ensuring adherence to WFP standards and donor requirements.
  • Design and deliver comprehensive capacity-building plans for WFP and cooperating partner staff, including field-level DAS support teams. Provide direct mentorship and technical supervision to newly recruited IT or field technology officers supporting digital assistance implementation. Promote the adoption of digital literacy initiatives under the WFP “Go Digital” strategy to strengthen national capacities.
  • Contribute to and supervise preparation of operational updates, progress reports, and audit responses related to digital tools performance and compliance. Coordinate system performance reviews, lessons-learned sessions, and continuous improvement actions.
  • Support in identifing, and piloting, and introducting of innovative digital solutions that enhance beneficiary management, accountability, and field connectivity (e.g., Starlink, mobile money integration, biometric validation). Ensure harmonization and scalability of digital tools to meet future operational needs and expansion plans.
  • Perform any other duties assigned by the supervisor.

Qualifications and Experience:

Education

  • Advanced university degree in Information Systems, Computer Science, Information Technology, Data Science, or a related field or first university degree with additional years of relevant work experience.

Experience

  • For candidates with a master’s degree or higher: A minimum of 3 years of progressive experience in digital systems implementation, preferably within in complex emergency settings.
  • For candidates with a bachelor’s degree: A minimum of 5 years of the above experience is required.
  • Previous experience in emergency support operations and/or in hardship duty stations is essential.

Knowledge & Skills

  • Demonstrated leadership in implementing and managing multiple corporate level Digital Systems.
  • Proven experience in coordinating large, multi-stakeholder digital assistance operations involving Cooperating Partners, Financial Service Providers, and government institutions.
  • In-depth understanding of Cash-Based Transfers, Identity Management, and DAS processes, including end-to-end operational workflows, assurance mechanisms, and system interdependencies.
  • Strong knowledge of Assurance Frameworks, Data Protection and Privacy policies, and audit practices.
  • Hands-on experience managing field-level digital deployments including connectivity, asset management, and field ICT support.
  • Experience leading big cross-functional teams and supervising technical personnel under geographically dispersed operations.
  • Familiarity with operational environment in South Sudan or similar high-risk contexts is a significant asset.
  • Experience in process digitalization, automation, and change management initiatives is highly desirable.

Languages

  • Fluency (level C) in English language

How to Apply:

Interested candidates should send their application through Online [Apply-Now]. For more details visit official website: www.wfp.org